Last Updated: June 16, 2025
This policy explains how personal information is collected, used, and protected when using textbookery.com.
1. Information Collected
- Information you provide: name, email, phone number, shipping and billing addresses, order history.
- Automated data: IP addresses, browser type, device information, pages visited, session duration.
- Cookies: used for site functionality, preference storage, analytics, and security.
2. How Information Is Used
Data is utilized to:
- Process and ship orders
- Send order confirmations and updates
- Answer questions and provide support
- Secure the site and prevent fraud
- Analyze and improve website performance
3. Sharing and Disclosure
- Personal data is not sold or rented to third parties.
- Shared only with:
- Payment processors (e.g., Stripe)
- Shipping carriers (e.g., USPS)
- Website hosting and analytics services
All third-party partners must protect your data under strict confidentiality policies.
4. Security Measures
- TLS 1.3 encryption secures data in transit
- Secure servers with role-based access
- Routine security checks and monitoring
5. Data Retention
- Customer data is retained while needed for orders, support, or legal compliance.
- Once no longer necessary, data is securely deleted or anonymized.
6. Your Rights
Depending on your jurisdiction, you may:
- Access the personal data we hold about you
- Correct or request deletion of your data
- Opt-out of certain data processing
- Request data portability
To take action, email support@textbookery.com with your request.
7. Children’s Privacy
Services are not intended for individuals under age 13. Any data knowingly collected from minors under this age will be removed promptly.
8. Policy Updates
This policy may be updated occasionally. The “Last Updated” date will reflect any changes. Continued use of the site constitutes acceptance of updates.
Contact Information
Email: support@textbookery.com
Phone: +1 (623) 404-0186
Address: 2606 Renick St, Saint Joseph, MO 64507, United States
Hours: Monday – Friday, 9:00 AM – 6:00 PM CST
